How to reloading customers oss notes

You were upgraded Solman from 7.1 to 7.2 and you need reload all incidents.

Go to SE38 transaction and then run as follow:

Click on the box and choose Gold Partner and Execute.

After this execute as follow on the SE38 and check from Solman_Workcenter.

AI_SC_REFRESH_READ_ONLY_DATA

How to open test oss incident from solman

Test incident can be opened with the following components:

SV - SMG -SUP - TST